Terms of service

Terms of Service

Last Updated: September 3, 2026

Welcome to MohawkPlus.com. This website is operated by Mohawk Healthcare. Throughout the site, the terms “MohawkPlus,” “Mohawk Healthcare,” “we,” “us,” and “our” refer to Mohawk Healthcare.

By visiting MohawkPlus.com, creating an account, or purchasing products from us, you agree to the following Terms of Service. Please review these terms before using our website or placing an order.

1. About MohawkPlus

MohawkPlus.com is an e-commerce website operated by Mohawk Healthcare, a medical supply and equipment distributor serving healthcare professionals, medical practices, wellness clinics, med spas, and other qualified purchasers.

Products offered through MohawkPlus.com may include medical supplies, IV therapy supplies, wellness supplies, clinical products, and other healthcare-related products.

2. Eligibility and Professional-Use Products

Certain products sold on MohawkPlus.com are intended for purchase or use by licensed healthcare professionals, medical facilities, businesses, or other qualified purchasers.

Some products may require professional authorization, a valid medical license, prescription documentation, or other credentials before an order can be processed or shipped.

When purchasing a restricted product, you agree to provide any documentation reasonably requested by Mohawk Healthcare to verify your eligibility to purchase the product.

Submission of an order does not guarantee acceptance or shipment. Mohawk Healthcare reserves the right to hold, cancel, or decline an order when required documentation has not been provided or when we cannot verify that the purchaser is eligible to purchase a restricted product.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, availability, and other information displayed on MohawkPlus.com are accurate.

Manufacturers may change product specifications, packaging, labeling, or appearance without notice. Product images may therefore differ slightly from the product received.

Information provided on MohawkPlus.com is for product identification and purchasing purposes and is not intended to constitute medical advice, diagnosis, or treatment recommendations. Healthcare products should be selected and used in accordance with manufacturer instructions and applicable professional standards.

4. Orders and Acceptance

When you place an order through MohawkPlus.com, you are making an offer to purchase the products in your order.

We reserve the right to accept, decline, hold, or cancel an order for reasons including, but not limited to:

Product availability
Pricing or product information errors
Payment authorization issues
Suspected fraud or unauthorized transactions
Manufacturer or distributor restrictions
Regulatory or professional authorization requirements
Shipping restrictions
Errors in quantities, specifications, or website information

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

5. Pricing and Payment

Prices displayed on MohawkPlus.com are subject to change without notice.

Although we make reasonable efforts to maintain accurate pricing, errors may occasionally occur. We reserve the right to correct pricing or product information errors and to cancel or modify an affected order before shipment.

Payment must be successfully authorized before an order is processed unless other payment arrangements have been approved by Mohawk Healthcare.

Applicable sales taxes and shipping charges will be displayed during checkout when required.

6. Shipping and Delivery

Shipping estimates are provided as a convenience and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by product availability, manufacturer delays, carrier delays, weather, holidays, regulatory requirements, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Additional terms regarding shipping may be found in our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by the MohawkPlus Return and Refund Policy.

Certain healthcare, medical, sterile, prescription, temperature-sensitive, special-order, or restricted products may not be eligible for return. Please review the Return and Refund Policy before purchasing.

8. Damaged, Incorrect, or Missing Products

Customers should inspect shipments promptly after delivery.

If an order arrives damaged, contains an incorrect product, or is missing merchandise, please contact MohawkPlus as soon as reasonably possible and provide the order number and relevant information regarding the issue.

We may request photographs, packaging information, carrier documentation, or other information necessary to investigate and resolve a shipping or order discrepancy.

9. Appropriate Product Use

Purchasers are responsible for determining whether a product is appropriate for their intended application and for complying with applicable laws, regulations, licensing requirements, professional standards, and manufacturer instructions.

Products intended for professional or clinical use should only be used by appropriately trained or qualified individuals.

Mohawk Healthcare is not responsible for improper use, storage, handling, administration, modification, or application of products purchased through MohawkPlus.com.

10. Intellectual Property

Unless otherwise indicated, content appearing on MohawkPlus.com, including website design, text, graphics, logos, photographs, and original content, is owned by or licensed to Mohawk Healthcare and is protected by applicable intellectual property laws.

Manufacturer names, product names, trademarks, and logos remain the property of their respective owners.

11. Prohibited Uses

You may not use MohawkPlus.com:

For unlawful or fraudulent purposes
To purchase products when you are not legally or professionally authorized to do so
To provide false or misleading information
To interfere with the security or operation of the website
To attempt unauthorized access to our systems or accounts
To violate applicable laws, regulations, or intellectual property rights

We reserve the right to restrict or terminate access to the website when misuse is suspected.

12. Third-Party Services and Links

MohawkPlus.com may use or link to third-party services, including payment processors, shipping carriers, manufacturers, and other service providers.

We are not responsible for the content, availability, security, or practices of independent third-party websites or services.

13. Disclaimer of Warranties

To the extent permitted by applicable law, MohawkPlus.com and its website content are provided on an “as available” basis.

Manufacturer warranties, when applicable, are subject to the terms and conditions established by the manufacturer.

Nothing in these Terms of Service is intended to limit any rights or warranties that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Mohawk Healthcare shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of MohawkPlus.com or products purchased through the website.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Privacy

Your use of MohawkPlus.com is also subject to our Privacy Policy, which describes how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, website, products, services, or applicable requirements.

The current version will be posted on MohawkPlus.com with the date of the most recent update.

17. Governing Law

These Terms of Service are governed by the laws of the State of New York and applicable federal laws of the United States, without regard to conflict-of-law principles.